Jax Connelly
Lead editor-Klaviyo
Jax Connelly
Jax Connelly (they/she), lead editor at Klaviyo, started their career doing SEO at a small digital ad agency and spent most of their twenties managing a financial magazine for a trade association based in Washington, DC. Most recently, she studied and taught writing at Columbia College Chicago during the peak years of the pandemic. Outside of their day job, Jax is an award-winning creative writer who has received honors including 4 Notables in the Best American Essays series, contest awards from publications like Nowhere Magazine and Prairie Schooner, and a residency from the Ragdale Foundation. Jax lives in Chicago a block away from Lake Michigan with her elderly Jack Russell Terrier, Cloo.
Posts by this author
Image shows white font on a poppy and lavender background that reads: The 2023 consumer spending report
Jax Connelly
Oct 10, 2023
BFCM 2023: the consumer spending report

We asked 3K+ consumers how they feel about the economy, their current spending habits, and where—and how—they plan to shop this holiday season.

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Jax Connelly
43min read
In poppy font on a lavender background, image shows text that reads: "The more data we can get in there, the more we can do with it": why Klaviyo is one of the best tools for WooCommerce marketing
Jax Connelly
Oct 3, 2023
How Klaviyo drives ecomm success for WooCommerce brands

Learn when it makes sense to build on WordPress + WooCommerce, what makes Klaviyo one of the best tools for WooCommerce email marketing, and more.

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Jax Connelly
28min read
Image shows the Klaviyo flag on the right, in the center of a circle with different-sized lavender and salmon dots around the edges. On the left, white font on a black background reads, "The best customer data platform speeds up time to value and lowers total cost of ownership. Will yours?"
Jax Connelly
Sep 18, 2023
5 of the best CDPs on the market

Read about 5 of the top CDPs for centralizing customer insights and making them actionable for highly targeted marketing.

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Jax Connelly
11min read
smaller graphic of Klaviyo's CDP
Jax Connelly
Aug 31, 2023
8 smart ways to use your CDP for marketing

These 8 CDP use cases show how insights from your CDP can power smarter digital relationships across the entire customer journey.

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Jax Connelly
14min read
With lavender text on a sage background, image shows a customer profile in a CDP dashboard, displaying information such as the fact that the customer subscribed to SMS and ordered a dress for $160.
Jax Connelly
Aug 23, 2023
7 CDP benefits—even if you’re smaller than an enterprise

Learn how a customer data platform can make your business more data-driven, and 6 other reasons you might need a CDP.

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Jax Connelly
17min read
On a background that fades from deep red at the bottom to brighter red at the top, image shows a screenshot of the Klaviyo CDP dashboard on the right and, on the left in white font, reads, "What is a customer data platform (CDP)?"
Jax Connelly
Aug 14, 2023
What is a customer data platform (CDP)?

Discover customer data platforms (CDPs)—what they are, what they do, and how they can help you connect your entire tech stack and build cohesive customer experiences.

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Jax Connelly
16min read
Image shows two friends on the street laughing and holding their phones, with text that reads: "Authentic. Organic. Honest. 16 ways UGC attracts and retains loyal customers"
Jax Connelly
Jul 26, 2023
16 examples of how UGC can build trust in your brand

Learn how to boost conversions and build long-term trust with your audience by using user-generated content (UGC) in your marketing.

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Jax Connelly
36min read
Article card image that reads: "Reviews define your brand. Are you telling the right story?"
Jax Connelly
Jun 20, 2023
Why ecommerce reviews matter—and how to get them

Why do ecommerce reviews matter? Most consumers won’t buy from you without them. Learn more in this blog from Klaviyo.

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Jax Connelly
20min read
Jax Connelly
Jun 14, 2023
13 best practices to create sign up forms that convert

Learn how to convert website visitors into lifelong customers with these 13 sign-up form best practices from the experts.

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Jax Connelly
36min read